What is FridgePix?
FridgePix is a home-based family business that creates personalized photo magnets. You can turn your favorite memories into beautiful, custom-made magnets.
How do I place an order?
You can place an order through our website. Simply choose your package, upload your photo and complete the payment process.
How to I upload my photos?
Once you choose your package of magnets you simply click “upload” and you will get a choice of locations to upload your images from. Options include your camera, facebook, google drive, google photos, dropbox and instagram. Simply select your chosen photos to upload.
Once they have loaded you then have the opportunity to double click on each one to check how they look and to add any final editing in our square template. When finished, just click “add” and your order will be ready for you in the checkout.
What type of photos work best for the magnets?
High-resolution photos with good lighting work best. Avoid blurry or pixelated images for the best results. Our magnets are square shape so please take that into consideration when choosing your photos. Customers are also responsible for ensuring that the photos they upload for their magnets do not infringe on any copyrights. A link to our terms & conditions can be found at the bottom of the page.
Can I cancel or change my order after it has been placed?
Once an order is placed, we may begin processing it immediately. Therefore, we may not be able to accept cancellations or changes. Please make sure to review your order carefully before completing the purchase.
What is the processing time for orders?
Orders are typically processed within 3-5 business days. During peak times or holidays, processing may take a little longer.
Please contact us if you require your order sooner and we may be able to organise a rush fee.
How long does shipping take?
Our products are posted from Perth, Western Australia, with shipping times varying on your location. We usually use Australia Post, where shipping typically takes 5-7 business days.
Do you offer international shipping?
Hopefully in the future!
What is your return policy?
Due to the custom nature of our products, we do not accept returns or exchanges unless the product is defective or damaged. If you receive a defective or damaged product, please contact us within 7 days of receiving your order.
How do I care for my photo magnets?
Our photo magnets are durable, but to ensure they last, avoid exposing them to extreme temperatures or moisture.
Are my photos posted on social media?
We love to share what we are currently working on for our clients which includes filming our making process and posting photos of the final products (with no personal details of course). Please tag us in your order photos too, we love to share!
We do also appreciate that not everyone would like their images shared on our website and social media pages, so simply look out for the “opt-out of socials” checkbox at the cart and/or checkout stage and we will make sure to keep your order private!
Can I order magnets as gifts?
Yes, our personalized photo magnets make great gifts! Simply enter the recipient’s address during checkout if you wish to send it directly to them.
Do you offer bulk orders or discounts?
For bulk orders or custom requests, please contact us at contact@fridgepix.com.au for more information.
If you have any other questions, please feel free to reach out to us at contact@fridgepix.com.au. We’re here to help!