Last Updated: 2 August 2024
Welcome to FridgePix! Please read these Terms and Conditions carefully before using our website and purchasing our products. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services.
1. General Terms
1.1. These Terms and Conditions apply to all users of the site, including but not limited to visitors, customers, and vendors.
1.2. FridgePix reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes on our website. It is your responsibility to check this page periodically for changes.
2. Products and Services
2.1. FridgePix specializes in creating personalized photo magnets based on the photos provided by the customers.
2.2. Customers are responsible for ensuring that the photos they upload for their magnets do not infringe on any copyrights. FridgePix is not liable for any copyright violations associated with the photos provided by customers.
2.3. All products are handmade, and whilst all care will be taken to match photo colourings, slight variations may occur upon printing.
3. Orders and Payment
3.1. Orders can be placed through our website.
3.2. Payment must be made at the time of order through the available payment methods.
3.3. All prices are listed in AUD and are inclusive of taxes unless otherwise stated.
4. Shipping and Delivery
4.1. We offer shipping to Australia.
4.2. Shipping costs will be calculated at checkout unless otherwise stated.
4.3. Delivery times may vary based on location and are subject to shipping carrier conditions.
5. Returns and Refunds
5.1. Due to the personalized nature of our products, we do not accept returns or exchanges unless the product is defective or damaged.
5.2. If you receive a defective or damaged product, please contact us within 7 days of receiving your order to arrange for a replacement or refund.
6. Intellectual Property
6.1. All content on the FridgePix website, including but not limited to text, graphics, logos, and images, is the property of FridgePix and is protected by copyright laws.
6.2. You may not use any of our trademarks, logos, or intellectual property without our express written permission.
7. Privacy
7.1. Your submission of personal information through the store is governed by our Privacy Policy.
8. Limitation of Liability
8.1. FridgePix shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use of or inability to use our services or products.
9. Governing Law
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Western Australia.
If you have any questions about these Terms and Conditions, please contact us at contact@fridgepix.com.au
Privacy Policy
Last Updated: 03/08/2024
At FridgePix, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1. Personal Information: When you place an order, we collect personal information such as your name, email address, mailing address, phone number, and payment details.
1.2. Photo Uploads: We collect the photos you upload to our website for the purpose of creating personalized photo magnets.
1.3. Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
2.1. To process and fulfill your orders, including sending order confirmations, processing payments, and shipping products.
2.2. To communicate with you, including responding to your inquiries and sending you updates about your orders.
2.3. To improve our website and services, including analyzing how our website is used and making improvements based on user feedback.
3. Disclosure of Your Information
3.1. We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
4.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Retention of Your Information
5.1. We will retain your personal information only for as long as is necessary in regards to your order.